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  <head>
    <title>Spoxel FAQ</title>
    <link href="http://assets.spoxel.com/stylesheets/main.css" media="screen" rel="Stylesheet" type="text/css" />
  </head>

<div class="info_panel color_info">
  <h1>Frequently Asked Questions</h1>
</div>

<h2>General Information</h2>
<ul id="faq_contents_general">
  <li><a href="#free_trial">Can I try it before I buy?</a></li>
  <li><a href="#security">How secure is Spoxel?</a></li>
  <li><a href="#file_types">What file types does Spoxel support?</a></li>
  <li><a href="#access_control">What kind of Access Control does Spoxel give me?</a></li>
  <li><a href="#hosting">Can we run Spoxel on our own servers?</a></li>

</ul>

<h2>Using Spoxel</h2>
<ul id="faq_contents_help">
  <li><a href="#markdown">How can I change the style of text in my authored documents?</a></li>
</ul>

<h4>Still have questions? E-Mail us at <a href="mailto:support@spoxel.com">support@spoxel.com</a>.</h4>

<h1 style='margin-top: 35px;'>General Information</h1>

<div class="faq_item">
  <a name="free_trial"></a>
  <h2>Can I try it before I buy?</h2>
  <p>Each paid server comes with a free 30-day trial period. If you decide to cancel your server before the 30 day trial is over your credit card will not be charged.</p>
</div>

<div class="faq_item">
  <a name="security"></a>
  <h2>How secure is Spoxel?</h2>

<p>We have been careful to ensure that our customers' data is kept secure. The Spoxel servers are housed in a secure, state-of-the-art facility with redundant systems. All Spoxel servers are protected with passwords and we will not share or sell any information or data you enter. No one will be given access to your Spoxel server unless you give them permission. Don't give out your password or account information to anyone. Please see our <a href="http://spoxel.com/privacy_policy" target="_blank">Privacy Policy</a> and <a href="http://spoxel.com/terms_of_service" target="_blank">Terms of Service</a> for any more questions you may have.</p>
</div>

<div class="faq_item">
  <a name="file_types"></a>
  <h2>What file types does Spoxel support?</h2>

<p>Spoxel understands the types of documents you use and allows you to view them right in your browser, whether they be Legal documents, company financials, Powerpoint presentations, engineering drawings, commercial photos or more.</p>
</div>

<div class="faq_item">
  <a name="access_control"></a>
  <h2>What kind of Access Control does Spoxel give me?</h2>
  <p>There are multiple levels of access control within Spoxel: Peer, Basic, and Advanced.</p>
    <h3>Peer</h3>

<p style='width: 100%;'>Access is restricted to those you specifically invite, but all invitees have the ability to Upload, Download, Annotate, Replace and Delete all the documents on your server.</p>

<h3>Basic</h3>
    <p>Basic access control allows you to invite users to a server and assign them either contributor (add, delete, modify documents) or spectator (read only) rights for the server.</p>

<h3>Advanced</h3>
    <p>Advanced access control is extremely flexible, allowing you, the server owner, to share individual files or folders with users and assign them different rights on a per file basis. This gives you the most control over who can view or edit documents on your server.</p>

</div>

<div class="faq_item">
  <a name="hosting"></a>
  <h2>Can we run Spoxel on our own servers?</h2>
  <p>Spoxel is a web-based, hosted service and we do not sell it for installation and use on your own servers.</p>
</div>

<h1>Using Spoxel</h1>
<div class="faq_item">

<a name="markdown"></a>
  <h2>How can I change the style of text in my authored documents?</h2>

<p>It is simple to add bold, italics, headings, images and other elements to your text. Spoxel uses a powerful markup language aptly named <a href="http://daringfireball.net/projects/markdown/syntax">Markdown</a>. A full tutorial on Markdown can be found at the official website.</p>

<p>A few of the most commonly used Markdown elements are as follows:</p>

<tr>
      <th width="50%">Desired Result</th>
      <th width="50%">Markdown</th>
    </tr>
    <tr valign="top" class="row_0">
      <td>
        <h1>Heading 1</h1>

<h3>Heading 2</h3>
        <h4>Heading 3</h4>
      </td>
      <td>
        <code>
          # Heading 1<br/><br/>
          ## Heading 2<br/><br/>

### Heading 3
        </code>
      </td>
    </tr>
    <tr valign="top" class="row_1">
      <td>
        <p>Paragraphs are surrounded by blank lines. This is paragraph one.</p>
        <p>This is paragraph two.</p>

</td>
      <td>
        <code>
          Paragraphs are surrounded by blank lines. This is paragraph one.<br/>
          <br/>
          This is paragraph two.<br/>
        </code>
      </td>

</tr>
    <tr valign="top" class="row_0">
      <td>
        This is <em>italicized</em>.<br/>
        This is <strong>bolded</strong>.
      </td>
      <td>

<code>
          This is *italicized*.<br/>
          This is **bolded**.
        </code>
      </td>
    </tr>
    <tr valign="top" class="row_1">
      <td>
        <ul class="bullets">

<li>bulleted item 1</li>
          <li>bulleted item 2<br/>with multiple paragraphs</li>
        </ul>
        <ol>
          <li>numbered item 1</li>
          <li>numbered item 2</li>

</ol>
      </td>
      <td>
        <code>
          * bulleted item 1<br/>
          * bulleted item 2<br/>
          <br/>
          &nbsp;&nbsp;with multiple paragraphs<br/>

<br/>
          1. numbered item 1<br/>
          1. numbered item 2<br/>
        </code>
      </td>
    </tr>
    <tr valign="top" class="row_0">
      <td>

![alt text](/images/logos/spoxel.x.png)
        </code>
      </td>
    </tr>
    <tr valign="top" class="row_1">
      <td>
        <blockquote>
          Blockquoted Text
        </blockquote>
      </td>

<td>
        <code>
          &gt; Blockquoted Text
        </code>
      </td>
    </tr>
  </table>

<p>Visit the <a href="http://daringfireball.net/projects/markdown/syntax">official Markdown site</a> to learn more.</p>

</div>
  </body>

</html>

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FAQ.html (Download | Details)